This Privacy Policy sets out how Step.co (“we”, “us”, “our”) collects, uses, shares, and protects personal information provided by users of our website and mobile application (collectively, the “Service”).

We are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your information.

Information We Collect

We may collect the following types of personal information from you when you use our Service:

Information you provide to us directly, such as your name, email address, and payment information when you register for an account or purchase our services.
Information about your use of the Service, such as your IP address, device type, browser type, and operating system.
Information related to your fitness or health, such as your age, weight, height, and exercise routines when you use our custom workout plans.

We may also collect information that does not personally identify you, such as aggregated or anonymized data, and use this information for any lawful purpose.

How We Use Your Information

We may use your personal information for the following purposes:

To provide and improve our Service, such as customizing workout plans, tracking progress, and delivering notifications and updates.
To communicate with you about your account, including responding to your inquiries and requests.
To send you marketing and promotional materials about our products and services, but only with your prior consent.

We may also use your information to analyze trends and improve our Service, as well as to comply with legal and regulatory requirements.

Terms & Conditions

Information Sharing

We may share your personal information with third parties in the following circumstances:

With our service providers and partners who assist us in providing and improving our Service, such as payment processors, cloud storage providers, and analytics providers.
With our affiliates, such as parent or subsidiary companies, for internal business purposes.
In response to a lawful request, such as a subpoena, court order, or government investigation.
To protect our rights, property, or safety, or the rights, property, or safety of others.
With your prior consent, such as for marketing and promotional purposes.

We may also share information that does not personally identify you, such as aggregated or anonymized data, with third parties for any lawful purpose.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including:

Using industry-standard security measures to encrypt sensitive data in transit and at rest.
Limiting access to your personal information to only those employees, contractors, and service providers who need to access it for the purposes described in this Privacy Policy.
Regularly monitoring and testing our systems for vulnerabilities and threats.

However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure, so we cannot guarantee the absolute security of your information.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with legal and regulatory requirements.

Your Rights

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with legal and regulatory requirements.

Access and receive a copy of your personal information that we hold.
Rectify inaccurate or incomplete personal information.
Object to the processing of your personal information for certain purposes, such as marketing.
Erase your personal information, subject to certain exceptions.
Restrict the processing of your personal information in certain circumstances.
Withdraw your consent for processing your personal information, if consent is the legal basis for processing.

To exercise any of these rights, please contact us using the contact information provided below.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or mobile application. Your continued use of the Service after such changes are made constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at privacy@step.co. We will do our best to respond to your inquiry within a reasonable time.

Conclusion

We take your privacy seriously and are committed to protecting your personal information. We collect and use your information only for the purposes described in this Privacy Policy and in compliance with applicable laws and regulations. By using our Service, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.